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01227 252361

Canterbury

Privacy Policy

Thanet Drainage Privacy Notice

Our contact details

Name: Simon Beck
Address: 424 Margate Road, Westwood, Ramsgate, Kent CT12 6SJ
Phone Number: 01843 583335
E-mail: info@thanetdrainage.co.uk

What type of information we hold

We currently collect, process and store the following information:
• Name
• Contact details

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Carry out our obligations arising from any contracts entered into between you and us
  • Notify you about changes to our service
  • Send newsletters from time to time
  • To administer our business and support those who work with us
  • To comply with legal or regulatory requirements

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
a. Your consent. You are able to remove your consent at any time by contacting info@thanetdrainage.co.uk
b. We have a contractual obligation.
c. We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to:

  • Supply you with our products and services
  • Send invoices and payment reminders to you
  • Deal with enquiries and complaints
  • Comply with our legal and regulatory obligations

We do not share information with any third-party unless at the request by the Police or any other statutory authority or regulator who has a reasonable need for this information to effectively conduct their business e.g. criminal investigations.

Date: February 2022

How we store your information

Your information is securely stored on our internal IT system.
We will only keep information about you during the term of our contract and following termination, 6 years.
At the end of our retention period, we will securely destroy your information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@thanetdrainage.co.uk if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113

Date: February 2022

Thanet Drainage Cookie Policy

BACKGROUND:

This website www.thanetdrainage.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

1. Definitions and Interpretation

1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie”
means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the UK GDPR;
“personal data”
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (the “Data Protection Legislation”); and
“We/Us/Our”
Means Beck Maintenance Limited trading as Thanet Drainage, a limited company registered in England under company number 09597312, whose registered address is 424 Margate Road, Westwood, Ramsgate, Kent CT12 6SJ, and whose main trading address is Grove Unit A1, Greensole Yard, Greensole Lane, Ramsgate, Kent CT12 5FG.

2. Information About Us

2.1 Our Site is owned and operated by Beck Maintenance Limited trading as Thanet Drainage.
2.2 Our VAT number is 948 1941 88.
2.3 Our Data Protection Manager is Simon Beck, and can be contacted by email at info@thanetdrainage.co.uk

3. Contact Information

If you would like to contact Us, you can do so by email at info@thanetdrainage.co.uk, or telephone on 01843 583335.
Cookie Policy February 2022

4. How Does Our Site Use Cookies?

4.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
4.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us.
4.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
4.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
4.3.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
4.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
4.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.
4.3.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
4.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
4.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session
Cookie Policy February 2022
Cookies are deleted when you close your browser.
4.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
4.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

5. What Cookies Does Our Site Use?

5.1 The below table lists the first party, third party and analytics Cookies that may be placed on your computer or device.
5.2 Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

Name of CookiePurpose & TypeStrictly Necessary
CheckatradeCheckatrade; Third PartyYes
YouTubeYouTube service; Third PartyYes
MarketingGoogle; Third PartyNo

6. Consent and Control

6.1 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
6.2 The links below provide instructions on how to control Cookies in all mainstream browsers:
6.2.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
6.2.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
6.2.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
6.2.4 Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
6.2.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
6.2.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
Cookie Policy February 2022
6.2.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

7. Changes to this Cookie Policy

7.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
7.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Cookie Policy February 2022